at688 is committed to safeguarding the personal information of every Member. This Privacy Policy explains what data we collect, why we collect it, how it is used, and the rights you hold over your own information. Please read it in full before creating an account.
Six core principles that guide how at688 handles your personal data every day.
Every connection to the at688 Platform is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal data are never transmitted in plaintext — in transit or at rest.
at688 collects only the personal data that is strictly necessary for account management, KYC compliance, payment processing, and fraud prevention. We do not collect data speculatively or beyond stated purposes.
at688 does not sell, rent, or trade your personal information to any third party for marketing, advertising, or commercial profiling purposes — ever. Your data belongs to you.
Data shared with payment partners (BCA, BRI, OVO, DANA, GoPay, and others) and KYC verification services is limited to the minimum fields required to complete the specific transaction or verification task.
Registered Members may request access to, correction of, or deletion of their personal data at any time by contacting our support team. We acknowledge all data requests within 72 hours and resolve them within 30 days.
at688 retains personal data only for as long as it is necessary for the original collection purpose or as required by applicable law. Account data is deleted within 90 days of confirmed account closure, subject to mandatory regulatory retention obligations.
In this Privacy Policy, the following terms carry the meanings set out below:
This Privacy Policy applies to all Personal Data collected by at688 in connection with the operation of the Platform and the provision of our services, including sports betting, togel (Indonesia's traditional numbers lottery), live casino, slot games, and customer support interactions.
This Policy applies to all Members who are residents of Indonesia or who otherwise access the at688 Platform from Indonesian territory, and covers data collected through the website, mobile-optimized web interface, live chat system, email communications, and any other channel through which you interact with at688.
This Policy does not govern the privacy practices of third-party websites that may be linked from the Platform. at688 is not responsible for the data practices of any external site, and we encourage you to review the privacy policy of any third-party service you visit.
at688 collects Personal Data across the following categories, depending on the nature of your interaction with the Platform:
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national identity card (KTP) number, selfie with ID | Account registration & KYC verification |
| Contact Data | Email address, Indonesian mobile phone number, WhatsApp number | Account registration & support interactions |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, etc.), e-wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction amounts | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Automatically upon Platform access |
| Usage Data | Pages visited, betting history, game session records, search queries, click-path data | Automatically during Platform use |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Customer support interactions |
| Preferences Data | Preferred odds format, responsible gaming limit settings, notification preferences | Account settings & responsible gaming tools |
at688 collects Personal Data through the following mechanisms:
at688 processes your Personal Data for the following specific purposes:
at688 processes your Personal Data on the following legal bases:
Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, KYC, and payment processing.
Legal Obligation: Processing required to comply with anti-money-laundering regulations, licensing requirements, and applicable law.
Legitimate Interests: Processing for fraud detection, security monitoring, Platform improvement, and responsible gaming oversight — where such interests are not overridden by your fundamental rights.
Consent: Processing for optional marketing communications, where you have given clear, affirmative consent at registration or thereafter. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
at688 does not sell or rent your Personal Data to third parties. We share your data only in the following limited circumstances:
All Third-Party Processors engaged by at688 are bound by contractual data processing agreements that require them to process your Personal Data only in accordance with at688's documented instructions and to maintain appropriate technical and organizational security measures.
at688 uses cookies and similar tracking technologies to operate the Platform, maintain your logged-in session, remember your preferences, and analyze aggregate usage patterns. The following cookie categories are in use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, CSRF protection — the Platform cannot function without these. | Session / up to 24 hours |
| Functional | Remembering your preferred odds format, language display, and responsible gaming limit settings. | Up to 90 days |
| Analytics | Aggregated, anonymized data on page visits, click paths, and session durations — used to improve Platform performance. | Up to 12 months |
| Fraud Prevention | Device fingerprinting signals used to detect and prevent account takeover and multi-account abuse. | Up to 12 months |
Strictly necessary cookies cannot be disabled as they are essential to Platform operation. You may manage functional and analytics cookies through your browser settings; however, disabling certain cookies may affect your experience on the Platform, including your ability to maintain a logged-in session.
at688 implements a layered security architecture designed to protect your Personal Data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
While at688 takes all reasonable technical and organizational measures to protect your data, no internet-based system is entirely immune from risk. You are responsible for maintaining the confidentiality of your account password and for notifying at688 immediately if you suspect unauthorized access to your account.
at688 retains your Personal Data for no longer than is necessary for the purposes for which it was collected, or as required by applicable law and our licensing authority. The following standard retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years post-closure | Licensing & AML regulatory obligations |
| Transaction Records | 7 years from transaction date | Financial record-keeping requirements |
| KYC Documents | 5 years from account closure | Anti-money-laundering compliance |
| Support Communications | 3 years from last interaction | Dispute resolution & legitimate interests |
| Technical & Log Data | 12 months from collection | Security monitoring & fraud prevention |
| Marketing Preferences | Until opt-out or account closure | Consent |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for aggregate statistical analysis without being subject to this Policy.
As a Member of the at688 Platform, you hold the following rights in respect of your Personal Data. To exercise any of these rights, contact our support team using the details in Section 16.
The at688 Platform is strictly intended for adults aged 21 and above. at688 does not knowingly collect Personal Data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has accessed the Platform and submitted Personal Data, please contact our support team immediately. We will promptly delete any such data upon verification and close the relevant account.
at688 employs age-verification controls at registration, including date-of-birth validation and KYC document checks, to prevent minors from accessing the Platform. For further information on our approach to underage protection, please refer to our Responsible Gaming page.
The at688 Platform may, from time to time, display informational references to third-party organizations such as sports leagues (BRI Liga 1, EPL, Champions League), game studio partners (Pragmatic Play, Evolution Gaming, Spribe), or payment providers. These references do not constitute endorsements, and at688 does not control the privacy practices of any such third party.
at688 is not responsible for the content, data practices, or privacy policies of any third-party website. We encourage you to review the privacy notice of any external service before submitting your personal information to it.
at688 may process and store your Personal Data on servers located outside of Indonesia, including in jurisdictions where data protection laws may differ from those applicable in Indonesia. Where such transfers occur, at688 ensures that appropriate safeguards are in place, including contractual data transfer agreements that require recipient organizations to maintain data protection standards equivalent to those described in this Policy.
By registering an account and submitting your Personal Data to at688, you acknowledge and consent to the transfer of your data to at688's processing infrastructure, wherever it is located, subject to the protections described in this Privacy Policy.
at688 reserves the right to update or amend this Privacy Policy at any time. Material changes — including changes to the categories of data collected, new third-party sharing arrangements, or significant changes to retention periods — will be communicated to registered Members via email and a prominent notice on the Platform at least 7 calendar days before the revised Policy takes effect.
Non-material changes, such as clarifications of existing practices or corrections of typographical errors, may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise a data rights request, or want to raise a privacy-related complaint, please contact the at688 Data Protection team through the following channels:
Email: [email protected]
Subject Line for Data Requests: "Privacy Request — [Your Username]"
Live Chat: Available 24/7 via the at688 Platform
WhatsApp: +62 811-688-0000
Response Time: Acknowledgment within 72 hours; full resolution within 30 days
at688 takes all privacy complaints seriously. If you are not satisfied with the resolution provided by our support team, you may escalate your complaint by emailing with the subject line "Formal Privacy Complaint — [Your Username]". Formal complaints will be escalated to our Compliance Officer and we commit to providing a final written response within 14 business days of escalation.
We are committed to working with you in good faith to resolve any privacy concern. Your trust is the foundation of our relationship with every Member on the at688 Platform.
Review our full Terms & Conditions, explore our Responsible Gaming commitments, or visit our FAQ for quick answers on data and account security.